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Przekaż informację zwrotnąThis was my first time ordering from Papa John's, and it was absolutely delicious. Please keep doing whatever you're doing! The tomatoes were outstanding. The only issue we had was with the dips; they seemed a bit too thin and runny.
I sent a text to address this issue along with pictures and received a response confirming my concerns. However, nothing was done about it. It was a Sunday, and I got no effort towards customer satisfaction. I paid more than what was advertised for a three-topping extra-large pizza, and I even tipped the delivery driver. There are no excuses for this. I spoke to two people about my experience, but nothing changed. I ordered garlic dipping sauce, but received Ranch instead. It seems that my requests weren’t taken seriously. After all, I’m the one eating the pizza, and it’s the customers who keep the business going. Someone from Papa John's did reach out to try and make things right, and I appreciated that—what they offered was certainly better than what I initially received. However, the person assured me it would be the best pizza I ever had, but I have to disagree. Victoria Pizza has truly been the best pizza I’ve ever tasted. It's a shame that place shut down after 30 years. I also enjoyed Peter's Pizza in Spruce Grove, Mr. MIKES in Athabasca, and locally, Monte Carlo in Camrose. I suggest Papa John's check out these spots—they might just understand what real pizza is all about. Kudos to the previous owners of Papa John's; they really knew how to deliver great quality. I do appreciate the effort to make things right, but consistency is key. Just a note: I had to pay for delivery again for the replacement order. I’ll leave the pictures as a reminder that this is not acceptable. Remember, folks, it’s your money—don't just accept anything less than what you deserve.
The Cinnamon Pull Apart is absolutely delicious! The garlic bread and garlic knots are truly the best I've had! The service from Simer was amazing. I'll definitely be coming back! Highly recommend!
Papa John's is my favorite pizza place in Camrose; it’s always delicious. I’ve only ordered online and had it delivered, and the delivery drivers are always delightful when they arrive at my door — very polite and respectful. I’ve never had a bad experience with them or the food.
While the Hawaiian portion of the pizza was acceptable, it could have used more pineapple and meat. They used small pieces of bacon instead of the usual ham seen at other places, which was a bit disappointing. The cheese was adequate, but I suspect it may have had some soy fillers mixed in. Overall, I probably won’t be ordering from here again.
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