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Przekaż informację zwrotnąReally sad to rate poorly! We visited on a Friday evening for a drink and really enjoyed it but Saturday night we attempted to visit for a drink before returning to our hotel and were greeted by 2 of the rudest alleged bouncers. They looked my husband up and down and refused to let him in. I pointed out how rude he was and they became very aggressive. Very disappointing. I say alleged bouncers as they had no formal evidence they were when I questioned them.
I booked The Snug for my sister in laws hen and everything was great. The communication was great, price was really good, I was able to post a banner directly to the venue that they put up which was helpful as I don't live in London. The staff were really friendly and we had a fridge stocked with drinks when we arrived, really delicious vegan food and the karaoke was a HUGE hit. We had the absolute best time! I would recommend hiring The Snug for certain!
My friend and I were looking for a casual drink in a traditional pub setting, as opposed to the upscale hotel atmosphere. We stumbled upon a fantastic spot that perfectly fit the bill. The bar staff was friendly and attentive, the beer selection was impressive, and the atmosphere felt like stepping back in time to an old city bar. Plus, I was amazed by the size of the aperol spritz they served me - it was the largest one I had ever seen!
I visited a restaurant that advertised vegan food outside and decided to go in for a bite to eat. Upon entering, I noticed there was no physical menu but instead a QR code posted on the wall. I was informed that I had to scan the code and order through the restaurant's app on my phone; ordering through the app was mandatory and I couldn't order with a waiter using the mobile phone menu. When I asked what to do if I didn't have a phone or a smartphone, I was told there was nothing that could be done. The app also required my name and email address, which I questioned the necessity of since I was already sitting in front of the staff. Despite my concerns, I was unable to override the app and ended up placing my order and paying through it. To my surprise, the app added a 10% tip that I couldn't remove, even though I felt that I had done all the work in placing my order. The staff was not the problem, as they were only following the rules set by the pub owner. I was disappointed with the entire experience, and would not recommend giving them your business. Additionally, the food was average at best.
The two doormen are terrible and the staff aren't much better. It was an awful experience. The pub itself is okay and has a decent atmosphere, but the staff made our group feel very unwelcome.
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