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Przekaż informację zwrotnąShisha here is nice, Me and my friends normally go for Blue mist, pink and mint which isn't a standard mix on there flavours list but they make it for us at a extra cost because we need to smoke from a disposable pipe as they don't want to mix flavours with there other pipes. Mocktails are nice too.......But why have I rated this place to be average!! I really hope the owners of this place take notes...You don't feel special when you walk into this place, the impression is they just want you in and out, I think the problem here is that they are too busy for there own good, and when they don't recognise your face you are not important. I don't have a issue with the time restriction they put on you, but if they could do it with more of a smile and effort to please there customers then there cash tills this place would easily get an extra two stars from me, pulls in a good mixture of crowd but need to step up there game to maintain there customers.
I've been to Mia lounge before and the last experience of the place was fantastic, but after what happened yesterday i would never walk in there again. Me and four other friends went in and everything was going smoothly until we sat down, we were told we could only stay for up to an hour as they had a booking for 7 which in the end never arrived, we were moved around the lounge twice by the staff as they were too worried about where to put the 7 people who had pre-booked. Once seated every 2 minutes we had members of staff eagerly coming up to us asking if we were ready to order or not. There was no patience what's so ever! One of the staff members, was rude to all of us and other customers who were seated instead of being polite he was speaking like he wanted to have a fight, completely and utterly rude! I ordered a baby chicken with rice, the chicken tasted bland and of nothing completely wasted my money! For a place which I had been to before this was really shocking! We asked about flavours of shisha and found that there wasn't anything in stock, I mean why give a menu of things to order when 90% of the items aren't in stock completely diabolical! Our order came to £90 which maybe only £40 was worth it! The food was so bad I had to give it away to someone random and even he didn't enjoy it either! Absolute waste of time and money! The staff were moody and rude who were always keen that we left within an hour, there's no management of staff or customers there what's so ever! I wouldn't recommend anyone there and next time I'll remember not to bother going in there because all in all it was an utter shambles! I live near Southampton and I could have just gone to my usual who do delicious food, the service is always excellent and could have paid more than half of what I did at Mia and enjoyed my evening! It's a real shame they don't know how to treat customers properly and moving around the lounge every so often was really really bad, the planning of where to put the party of 7 wasn't even done properly as they could have reserved a certain section of the lounge for them instead of moving most of the customers around, not just our group but others too! Plus having rude and ignorant staff who work there too was poor, no happy smiling welcome at all once we got in the first thing the staff members said was you can only stay for an hour maximum as we have a booking! Absolutely diabolical!
This is shisha 101 basic rules:1- only smoke shisha where you are surrounded by nice helpful staff cause serving shisha requires a lot of work and you usually want your shisha fast and quick and this is not the case with mia lounge they are slow and the service is c**p plus they are unfriendly and snobish as if they were hired by her majesty the queen2- Shishas should never have a time limit you should not tolerate this capitalist s**t and you should also be sensible dont share one shisha between the 10 of you but still this rule is annoying and offensive to the ancient tradition of smoking shisha3- Never fall for the deviant shisha scams of pineapple heads, iced hoses and shisha's with lights this is always more expensive and not worth itAs for the place itself, its lways crowded its over priced it has snobish floor manager the shishas are good though but you can easily find the same or better in Londom
The shisha is pretty good (once they decide to actually bring it out) I always recommend to get pineapple head but they take approximately 25-35 minutes to make the shisha in a pineapple. Overall I would recommend this as a last resort, their service sucks and they're majorly understaffed and the staff have difficulties understanding so often they get the order wrong
Unbelievably rude service, overpriced for poor shisha and very crowded! You have to even pay £2.50 for a shisha pipe if you mix flavours...WTH!