Sweetgreen - Cambridge

No customer service rep to address issues? Absolutely unacceptable. Text reps are not ideal or Safe when trying to call in an issue while driving. Super inconvenient and NO i am not 100 years old .Food: 5/5

Nice place comfy and quiet, healthy bol with lot a vegetables, calories are indicated in their menuFood: 4/5

I ordered a salad to be delivered they messed up the order and I tried to get them to fix their mistake but their customer service is functionally non existant. I tried their automated text feature without any luck. Sweet green clearly couldn't care less about their product or their customer service. Shame.Food: 1/5

We ordered from online, and our delivery man who cannot speak English texted us saying our order was taken by someone else and told us to cancel the order. There actually is NOT A SINGLE way to cancel the order once is out from the kitchen and NO A SINGLE real person you could communicate with from the customer service team. You don’t want to start your day like this. The worst service.

I love Sweetgreen but this is not a good location. They served me dirty and rotten lettuce in my salad. Service could also use a lot of improvement, the employees are not friendly.