Tiki Tnt Potomac Distilling Company

Another bad experience at a mediocre place. We asked the server if there was a service charge 3 times. She said, “no” then, after we paid, they brought a receipt that showed a service charge. It was a misunderstanding.The egregious part was some other worker marched over, poked a menu in our faces and told us we should have known since it is printed in small print on the menu.If I clearly ask you and you misrepresent, thats on you.The manager eventually came over and handled it as it should have to begin with…he apologized and acknowledged the misunderstanding.This is a mill of a place. They survive on their location alone. Be forewarned.

We did a rum tour with Justin to start. He is friendly, informative, knowledgeable, and all around fun. We learned so much about the distillery process and got to sample 6 different rums as well as a small cocktail. We absolutely loved the green spiced rum, extremely unique and highly recommend this place. We would totally love for them to be the official rum of the Washington Capitals! #rumthered

Totally would have missed this distillery if my friend hadn't pointed it out while walking and man I would have missed out. It's a small distillery but the owners are passionate about their rum, and the way they small batch these natural flavors and infuse it is incredible. You won't find syrupy sweet rum here. It's crisp and clean and the flavors are fantastic. I definitely recommend taking a tour.

Awful due to management.While the beginning of my (first) time here was pleasant, only due to the surrounding company I came with, by the end it became distasteful and I do not mean the food. I came with a party that split checks according to their items. I was the last one to pay and left with an item I did not purchase. After politely notifying my amazing waiter, I was sent to the manager. The manager took 10 minutes to assist me where he immediately dismissed my valid claim and demanded my payment because “the company needed to be paid regardless of who ordered what.” While this logic might make semi sense if we split the entire bill, we received itemized checks at a gathering where I did not know every individual. He insisted that I simply pay and reach other to the others later. I was persistent in expressing how unfair and illogical this situation was. As he walked off to “handle the issue,” he proceeded to tell my kind waiter that he did not believed me and I ordered the item. I am typing this as I have been waiting for the past 15 minutes for the manager to return and resolve my issue. This is the worst customer service I have ever received and I will never return.Update: 20 minutes later, I asked for an update on the manager. The manager then shook his head and laughed to another employee and then sent me a 3rd employee.update: the manager claims he let me know that he voided the item, which was not true considering the other manager was the first to tell me this. she said I was all good to go despite never receiving a receipt. After getting the receipt that I asked for, it seems they already added a tip on their own.

This was the best place we have been to for drinks in a long time! They were delicious, extremely well priced for what you get, and the service was amazing. Not a great place for kids. Basic food options, but really amazing drinks. Do not miss this place!