City Place Cafe - Calumet-Norvelt

Hands down, the best deli in DC. They prioritize fresh food, amazing prices, its a family oriented environment service is always alwayyssss fast!!! seriously I love this place, Highly recommend

The food was Good but the girls taking your order looked bothered. And got my order wrong

Best owner and team! I've been coming for 10 years and they never disappoint. Great food, good prices, quick and efficient every time. Outside terrace for nice days, cozy bar-style seating inside for lunch. Love it!

I have never in my life experienced such horrible customer service. No greeting, no welcome. After ordering food, they didnt make us aware to pick up order in different section( 1st time visitors/tourists) not locals. We sat down assuming our food would be brought to us, like most cafés do. The waiter slammed by sons food tray down and abruptly said HERE!. I was taken aback for a second with what transpired before I approached the owner with my disappointment. I told him what happened and he abrasively said, and ok.... you should have picked up your order here and at least we brought it to you. Reminder after transaction of ordering food, no one said pick up your food in a certain area. Im very appalled at this point and asked for my money back. The owner/ manager was extremely rude, no apology, argumentative, and disgusting towards us. Horrible owner, the worst customer service I have ever experienced. Will never in my life come here again. I have videos to reference.

Horrible customer service. They acted as if they did not want to service my family and sat our food on a try and said “here!”. This is unacceptable the managers poor excuse for an apology was “I’m sorry you didn’t like it!” They think serving us like animals is something we’re suppose to be grateful after we’ve paid. Do not go here.