The Square Royale - Caerphilly

The food at this restaurant was extremely disappointing and unpleasant. The owner should be embarrassed by the quality of their dishes. Definitely do not recommend coming back, especially if you have children.

Community Centre feel with bright lights,screaming kids,lots of shouting and swearing from the locals encouraged by the barmaid ,food was very poor also,so definately won't be returning.

This building is impressive and in a great location, with accessibility for those with limited mobility. The facilities are adequate. However, the food is substandard and poorly prepared. The lack of professionalism and indifference from staff members is disappointing. We left most of our meals uneaten and nobody asked for feedback. It would have been nice to see some level of concern from the staff. Another customer was also upset after receiving rude treatment when expressing dissatisfaction with their meal. I would recommend this place for coffee and conversation, but not for food until the staff improves their customer service skills.

Yesterday, we went to the restaurant for lunch. Unfortunately, all three steaks we ordered were of low quality. The mushrooms and peas were served cold, and the overall dish was disappointing. It was not worth the money, and we do not plan on returning.

Actual chicken still bubbling when arrived but chips were luke warm, the peas were rock hard and cold. Young lady took plate away but never even asked why food was untouched.