Mcdonald's Restaurants - Caerphilly

Had a few problems with my order on the app. I checked in and waited 20 minutes to get my order. the team clearly went between breakfast and normal menu. While I was waiting, about 5 people bought their orders back, as there were mistakes, but our order was before location, hot and fresh.

Can always count on cold food, poor customer service, and getting someone else's cold order instead of what you ordered at the drive thru!

I was very pleased with the service we received today. I went for lunch with my husband and our two young children—one of whom is autistic. Unfortunately, there wasn't anywhere to sit inside, which...

I ordered a Galaxy McFlurry and had to park and wait for it. When I finally got home, I discovered that there was no Galaxy in it—just plain ice cream. How difficult can it be to get this right?

I often visit this McDonald's, and it's usually quite good. Occasionally, my orders get mixed up and the food can be a bit cold, but overall, it's a solid choice. I enjoy dining in as well as ordering takeout.