Mcdonald's Restaurants - Caerphilly

Often order them wrong, never an ice in drinks missing items several times. never an apology just a refund for the missing thing. this has happened so often that the uber app doesn't let me order anymore, as they probably think I lie....Sharf must stop to like the windows and read the reception right!

They forgot my drink and the Sources and didn’t give us any ice and ran out of selects and you can’t make a cheese burger meal

Awful service, sent my partner for two meals and they did not pack any chips with the meals. No I’ve in my drinks happening all the time lately) just not acceptable. From someone who’s worked in fast food this McDonald’s is an actual joke!...Avoid it if you can!!! Nantgarw is way better! Won’t ever be coming back! Train your staff properly.

They gave no straws and no one would be the worst mcdonald’s I had ever had terrible drivers

A very good service. first, the passage was empty, so pulled to one of the two screens. saw there for a short time and a car pulled on the other screen and was served immediately, followed by another immediately served. we returned and. back to the track the other cars used and explained that the other track could not work, in an unrequired ton we were asked “ want to order something”, not really confirm our complaint or “care for the delay”. during the ordering a car will move into our original track and be served immediately! no idea what was going on, obviously a technical top line, but the courtesy of the staff would not have expired! we go through to pay and then until picking up, only for them who had advised to pay had not gone through. we gave them the card to try again (not bring the machine to us) and another worker comes back to guess that it was failed again. But before we get the chance to find a solution or discuss it, he says: “Have you spent too much with it?” how laborious and rude! disgusting customer service, he is not our bank manager! he has no idea of our personal situation and if we have spent too much it was nothing of his business! there was no question of money! then he asked us to go through the drive again and go through the process so we can use the pin machine! not a chance when we were treated for the first time with such a disregard! we had a command and we told them to forget it. we drove to kfc on the road, the card worked first and service was excellent! mcdonalds obviously had technical problems that would be manageable if the customer service were from a better standard!