Toby's Restaurant Bar - Busselton

We celebrated my wife's birthday at the restaurant, and it was a wonderful evening. The staff took excellent care of us, and the food was delicious. A big thank you to everyone for their efforts. Special thanks to Trisha for organizing such a fantastic night!

I've been visiting Toby's for several years since I live next door, which makes it very convenient. Unfortunately, my experiences have been quite inconsistent. The staff is always friendly and attentive, but the quality and presentation of the food often fall short of expectations. I believe the food should consistently be good. Over the past year, I've enjoyed one of the best steaks with truffle mushrooms, only to return two weeks later and be disappointed by one of the worst steaks I've ever had. This kind of inconsistency shouldn't be happening. Given that Dunsborough has access to excellent meat, fish, and fresh vegetables, we should always expect great food when dining out.

We decided to visit the restaurant after the resort we were staying at had no available tables. The staff at Toby's kindly accommodated us at the last minute. The food was delightful, and the service was actually faster than what the ladies at the counter had mentioned. The atmosphere was also wonderful.

We stayed at this resort last year and had a great experience with the accommodation, so we decided to visit the restaurant on our most recent trip down south and were extremely disappointed. This is overwhelmingly the worst service we have experienced anywhere in Australia. Although there were two staff looking after a restaurant that never had more than 10 guests at any stage, we had to leave our table on four separate occasions to order a drink, had to walk to the front counter to get a dessert menu and when the wrong dessert eventually found its way to out table, we had to return to the cake display with the waitress to physically point out the dessert that was ordered. Comically, when the icecream that was included with our dessert didn't come out we had to place a separate order and were charged for a third dessert which was very frustrating. We then placed an order for a Jamieson Whiskey at the bar, and the server returned asking us if we ordered a Jagermeister and by this point we were so exasperated that we decided to leave. When it came time to pay, we gave our server a gift voucher and they said that if we wanted the change/credit from the voucher we should email the hotel the following day to organise. To be fair it would be a huge waste of time to even bother.

One of the best meals we have had at a restaurant. Cheesy garlic toast was crispy and piping hot. I had the char grilled steak which was melt in the mouth while my wife went for the seafood papardelle which was delicious. All the food arrived on hot plates so there was no risk of our food getting cold. Will definitely be back.