Grand Crystal Seafood - Burnaby

Pretty good service and food. Grand for me, grand for you

We went there for the coconut rabbits, durian handbag and green pear shaped deserts, but were informed they don't make them anymore. One of our dishes took forever, only got it after we paid for the bill. They refused to give us a box to take it with us , We had 2 bites and left the rest.

We went there with our relatives from California for dinner. Bad choice! They had a wedding going on and didn't tell us when we called to book a table. They put us in a small room, totally uninterested to serve us. Our guests have problem trying to get inside. The food is not the best considering how much we paid for them. We will not go there again. They gave us junk dessert too. Very disappointing.

Brought the Fam plus Mother in Law for dinner tonight, and got their three dish Combo (tenderloin beef with egg plant, braised fish with broccoli, and truffle infused free range chicken) that came with our choice of Duck egg encrusted Crab (other choices included fish or lobster) that comes with fish maw soup and dessert (baked mango pudding AND red bean soup) what a tasty treat! Added a dish of garlic fried pea tips, that was big! Everything was fresh, hot, and tasty. To top it off we had the best waitress May who was attentive and spoke English and made helpful suggestions such as removing an item when we switched to the combo. We also had the best server Wilson, who when mother in law liked the sweet soup and wanted to pack the extra bowl poured it in a container and then topped it up with even more. Could not have asked for a better evening at Grand Crystal.

So hard to get any service (restaurant wasn’t even busy) and messed up the ordering twice, they seem to only pay attention to the regulars. Very rude and slow service. Food is okay but they do charge premium prices $9.50 $12.50 for most dimsum items. For those prices, we can get better experience and food elsewhere. We won’t be back.