Potbelly - Burlington

Aesthetic of the place was nice but food quality doesnt match and wasnt worth the price. This place has a lot of potential if it used freshly grilled chicken breast or fried chicken breast. Meat was gross and definitely not fresh at all. Very much subway vibes, would not recommend and will not return!

Good food ruined by terrible service. Today this guy was on his phone talking with someone the entire time WHILE KEEPING US WAITING??? He did this three times, before taking the order (then the other manager came in to take the order, put the sandwich in the toaster and asked them to do the rest), this guy continued doing his thing after that and even forgot my topping once he started it. Afterwards, he went back to his phone as we waited to pay the bills and eat the sandwich in our hands. Pathetic.

Google says this place is open until 9 pm. I'm outside right now, at 4:30 pm, and it's closed with all the lights off.

This place has really gone downhill in the last few years. Last time I picked up from the place there was only one person working in the store. Last time I had something delivered I was missing two items. I tried calling the store twice but no one picked up.It’s a real shame. This place used to be great but now it seems like corporate has neglected to solve its issues.Food is still pretty good if you like slightly better food than Subway. The hot peppers especially are still top notch.

No offense this place is so underwhelming. Tossed half of my turkey sandwich away because the first half was so mushy and bland I knew I wasn’t going to eat it later.