Parm - Burlington

I honestly never leave reviews but I felt I had to with our experience. First and foremost, the food genuinely was very good. Eggplant parm was solid. Pasta was cooked great Etc etc.The service was nightmare fuel. First five minutes, great. Sat us down, brought us water. Five stars. We had our one year old with us and the sun was in his eyes so we asked to move tables and they accommodated but we were only able to stay in one little area because there was only one server! At 5:00pm! There were three bartenders, one food runner and one server.The bartenders were just standing there doing nothing because at the time there were four tables. I felt bad for the server until the end. I’ll get there.We put in our drink order and food order, I got the old fashion, my wife got the sangria. Both great but my wife’s sangria took 15 minutes to get to her and my old fashion took 25. Could have had the old fashion at the 17 minute mark but it was just sitting at the bar surrounded by 3 bartenders and one manager like it was a piece of radioactive material that if one of them handled it and brought it to my table, they would disintegrate on the 15 step walk over to our table.At this point, there was no sign of the server since he took our order so I couldn’t flag him down.I finally got my drink and the food runner brought our food out at about the 55 minute mark. Again, there were four tables full. Still no sign of the waiter.We ate, I packed my son up in his stroller and had to track the manager down to get my bill.Paid my bill, left, as I am crossing the street I see my waiter pulling into a parking spot three cars down from mine. At least he was nice enough to wave good bye as he pulled in.If you have kids and need a quick in an out meal, I do not recommend this place.

Everything good, I loved the food, the appetizers was delicious, when you go ask for tomato bruschetta, you will love itParking: Excellent.

Terrible service and staff members all look like they don't want to be there. I came with my husband and child and it took us about 10 minutes to be acknowledged and seated, the people at the tables even felt awkward because no one was attending to us or them. Our server never greeted us or told us her name and even forgot to take our order, after waiting for more than 20 minutes we decided to leave the place. It's really too bad, we thought the menu looked good but after this experience we'll never go back, it's hard to go back to a place where the service isn't just bad, it's non existent. Just a final word, most reviews on the lack of service, inattentive wait staff and customers leaving because no one is taking their order that I read are exactly what we experienced, don't come here, you will be waiting all night for someone just to take your order.

If you're into super authentic Italian food, like in the north end of Boston, this is not the place for you.But if you're looking for a place that gives solid Italian food, and a little bit of a higher price point, but is super close to your home? This is a place to go.Made a reservation at 7 PM.We were greeted promptly, it was a little confusing at the front desk because the two girls working it didn't greet people as walked in., Staff, so I'll talk to that. And a seated and a that was nearby the kitchen, but I like that because I like to watch things.The place was bustling. Lots of people, very loud, that's the only downfall I found.The menu is not super extensive, but the food is basic American Italian food.Eggplant Parm and chicken Parm both came to our table along with a salad.We also had the spicy rigatoni? I'm not quite sure why they call it spicy because it clearly isn't. And it taste like it has a little bit of butter in the sauce. Not sure though. It was still good.The portions were a decent size, the salad was basic garden salad, but fresh and cool.Wine and beer complemented our meal.Our staff member who took care of us was super attentive and nice. He forgot the grated cheese I asked for, but that was OK because I ate it so fast, there wasn't time to use it anyway.We'd be back if we need a quick meal close to the home that we wanted for Italian. Definitely check it out.

Let’s start off with if you are a person of color you receive looks as if you do not belong here. Followed with my girlfriend and I waited 20 solid minutes for a coke and sprite before I left my seat and asked a different waiter for the drinks. The food was disgusting all around. I ordered a Cesar salad with chicken, and the dressing was spicy and the chicken was burnt to a crisp. My girlfriend ordered pasta and it came not edible, it looked and tasted like they dumped the whole container of black pepper onto the pasta.Throughout the course of us trying to keep the food down the waitress never once came to ask if we needed anything. The waitress was extremely rude until it was time to tip her. We finished our experience with a mouse run across the restaurant multiple time allowing me to even videotape him on his tour of the restaurant. Extremely disrespect in the service all around and I don’t plan on returning.