Papa Johns Pizza - Burke

The pizza is always delicious, and staff are friendly. I'm a regular here, and I've had staff recognize me. I'd recommend ordering around lunch and dinner hours, the crust tends to be softer then. All in all, would recommend!

I recently had the pleasure of trying Papa John's Jalapeno Bite and Cheese pizza, and I must say it was an absolute delight for my taste buds. The unique combination of spicy jalapeños and savory cheese created a flavor profile that left a lasting impression.What stood out immediately was the freshness of the ingredients. The jalapeños had a satisfying crunch, adding a burst of heat with every bite. The cheese, perfectly melted and gooey, complemented the spiciness, creating a harmonious balance. It's evident that Papa John's takes pride in using quality ingredients.The crust was a masterpiece on its own. Golden brown and impeccably textured, it provided the ideal canvas for the flavorful toppings. The outer layer had a delightful crispiness, while the inner part maintained a softness that added to the overall enjoyment of the pizza.What I appreciate most about this pizza is its bold and innovative approach to flavors. Papa John's has managed to create a pizza that stands out from the usual offerings. The Jalapeno Bite and Cheese pizza is a testament to their commitment to pushing culinary boundaries while ensuring a satisfying and memorable dining experience for their customers.Furthermore, the ordering process was seamless, and the pizza arrived piping hot, enhancing the overall experience. The prompt and friendly service only added to my positive impression of Papa John's.In conclusion, if you're a fan of bold flavors and enjoy a bit of spice in your pizza, the Jalapeno Bite and Cheese pizza from Papa John's is a definite winner. It's a testament to the brand's dedication to quality, taste, and customer satisfaction. I highly recommend giving it a try for a pizza experience that goes beyond the ordinary.

The box I received was terrible, it does not close properly which is hard for me to store for next day use. I was annoyed but ultimately let it go. Then, I noticed that someone left a garlic cup ON TOP of my pizza, which turned my annoyance to frustration. But then, after speaking to customer service about this, I was treated with extreme disrespect and disregard for my complaints. I can usually let a lot go when it comes to the food industry because I used to work in it, but after being spoken that way I had to write a review. Your employees need to go through more customer service training. I will no longer buy food from this location anymore! I will be taking my business to West Springfield (Rolling Road).

On October 20th, I waited an hour for my order. The staff apologized for their inability to keep up with demand. I felt sympathetic for them since a few of their employees seemed rather new. Thirty minutes later, I noticed that there were no pizzas moving through their oven. It became apparent that the delay wasn’t due to an overwhelming demand but rather to their incompetence. I will not be ordering from this location any more.

Normally, I do not give out all star's. The last time (over a year ago) I ordered from this Papa John's the pizza was not good. Today I took the chance on ordering again from this same Papa John's. The pizza was great! It does matter who/team work when making/preparing. Please do not change this staff! Thank You!