TGI FRIDAYS - Buffalo (Galleria)

Fantastic server and great grilled items promotion.

We walked in and stood at the hostess table for 7 mins until she got there. No big deal, she was also working as a busser. The big deal was the manager in a pink shirt walked by, looked at us, and then walked away. Super rude. We had reservations for 3:30 but were asked to wait until 4:00 which, yes, was annoying but again no biggie. When we’re were finally seated it took 15 mins for our waitress to take our drink orders where we also gave our food orders also. It took 20 mins to get our drinks and about another 15 for our food. For food, that’s not bad but it shouldn’t take 20 mins to get lemonade. The food was OK. It needed salt and pepper desperately and lacked flavor. The bill was incredibly high for the quality of the food. Service was fine. They were clearly short staffed, and I’ll never fault someone for something out of their control. Just kinda disappointed.

Walked into to broken plates and food on floor as we were being sat they walked us around the bar area to get past the mess only to try and sit us at a table were mess was on the floor we walked out to never return.

We reserved with OpenTable. When we got there they didn't honor. We waited 45 mins for a table as we had 5 people. There was a table for 6 that was in the window dirty never cleaned the whole time we waited. Everyone was seated before us. Our food was cold when we received and our waitress disappeared. Very disappointed.

Made reservation online only to arrive to be told they no longer had ipad as it was stolen and it was going to be 20 min wait. There should not be an option to make a reservation online of there is no way for them to get it.