Panera Bread - Buffalo

Panera is a great place to eat, offering healthy options. I really enjoyed the atmosphere, and the service was excellent!

The prices for everything on the menu are exorbitant. To make matters worse, there's no drive-thru because of a staffing shortage. We went inside and spent almost $30 on a bagel, oatmeal, and two smoothies. The bagel wasn't toasted, despite our order specifying that it should be, and we received just two small containers of butter thrown in. The whole process took more than 20 minutes.

I don’t typically dine at Panera, but I had a gift card to use this time. I appreciated the convenience of ordering online and parking in one of the clearly marked spots. My order was delivered within the quoted time frame. My son mentioned there’s a drive-thru, but I couldn’t find it—it wasn’t visible from the Panera building or in the parking lot. It was a bit confusing because there was a drive-thru sign, but after following it, I encountered no further signage, leaving me uncertain if it was even for Panera or another business. My son later explained that you have to drive quite a distance away from the restaurant and around to access it, which I wish I had known earlier. In the past, I’ve eaten inside another Panera location in Amherst, at the Target plaza. While the soup and other items on the menu were tempting, I still find the prices too high and the food ultimately unmemorable, especially given how easily some of these meals could be made at home.

The past 2 orders I never received a photo or confirmation that the item was delivered. I ordered for my dad the other day and he did not see the food and the mailman had to ring the bell to give it to him. I am not certain if the mailman found them onthe chair on the front porch or on the stairs which is why he had to ring the doorbell. My father is 101 years old he has a hardtime getting around the last thing I need him to do is to go off the porch onto the stairs. Again I don?t know where it was leftbecause I never received a photo.

Once I got to work and opened my breakfast bagel sandwich, I was blown away. It was by far the best breakfast bagel I've ever had. I truly didn't expect such a delightful surprise, and based on this experience, I will definitely return—probably this week!