I Love Gelato - Buffalo

You don’t go to lakeshore without some of this Gelato

Their gelato are delicious. I had their gelato couple of times. Yesterday I had chocolate and coconut, it was great and was generous amount. Next time, I would try other flavors as they have lots of different mouthwatering flavors. Thank you guys :

Nice little spot, Gelato was very flavourful. Good amount of flavours and i recommend the pistachio one it was soo good.

I came in to I love gelato yesterday with my 10 year old daughter, her best friend and my 12 year old niece. My niece had never had gelato and I was looking forward to introduce her to this store. The girls wanted to see the flavours and stood briefly behind some people that were ordering just for a moment. They were not bothering anyone. There were two ladies serving, a younger woman and an older lady. The older lady proceeded to snap at the children and shouted at them to get back in the line. She said that there are some people that were there longer and were also looking. She said this in a harsh elevated tone making the kids feel that they were cutting in line. The whole experience was unpleasant and frankly uncalled for. The children were upset and barely enjoyed the gelato. I feel that I should have just left with the kids and taken them to one of the other gelato shops instead. I am not an overly sensitive person so I didn’t say anything at the time but the way she spoke to the kids and shamed them for simply peeking at some flavours stayed with me. I have worked customer service in the past and this is not how you treat people. This lady turned what should have been a fun little outing to get ice cream into a negative experience. Sadly I love the gelato here but will not be returning to the store due to the rude service we received.

Our go to gelato spot ! We tried the pistachio, chocolate raspberry and tiramisu which were all delicious