L'Incontro Berceni - București

A very nice atmosphere, the staff is friendly and the food is great, it is a great place to eat and drink with family and friends, or even by themselves.

I went to this restaurant since 2012. I lived near one who was comfortable. Since then, the service has become worse and worse. My last visit was in July 2019 and it was the more...horrible experience I ever had in a restaurant. The service and waiters were always rude and bad, but I still chose the place because the food was pretty good. Now I can honestly say I will never go there again, since food has also got absolutely baaaad! Avoid at all costs!

The food is ok, not so delicious, but average, the staff is ok, the restaurant has many doors, many entries in the same room and a few floors, no one asked us where we want to go, even if they saw that we ask... how the moods in this labyrinth.

I ordered from this restaurant many times, sometimes the meals were delicious, but sometimes I ask myself who the hell is cooking? Today was one of those days. I had ordered at the office, one vegetarian meal which includes some cream soup and some vegetables...in Chinese dip and rice. The soup was rotten. The real story has begun when I called to reclaim this unfortunate mistake, some lady which present itself to be the owner of the restaurant tell me the food was ok, but they added extra celery and pepper. I was trying to make her understand that the soup was rotten, but she keeps telling me that she tasted the food and it was ok. When I asked her to send somebody to take the bowl of soup and test the taste, she told me that she doesn 't care about my soup. I never thought that a restaurant owner can be so rude and not carrying about their customers. After this experience, I swear that I will NOT ORDER again from here and I DON 'T RECOMMEND this restaurant at all. They used to have better food and I can understand a mistake, but it seems that they are carrying only about their pockets, not the persons filling their pockets.

This place is close to my house and is a good alternative if I am not in the mood for going someplace further. The food is average. Pizza and pastas are good, but chinese sucks. The service is not always the greatest but I cannot...say that is a big problem. From 5 stars I give them 3.