Jimmy John's - Buckeye

I tried to lulu with a few volunteers. the customer service was great. this position was clean and not packed. I used my free birthday sandwich reward. thank you jimmy!

I’m new at this place, they were helpful and friendly.

Online order on our way out of town. They had about 30 mins to make order. Spent $83. Ordered 3 sandwiches and 1 wrap. 1 sandwich (which was the large Turkey Tom-no changes requested) only had 6 slices of meat and some mayo, that's it!!! That particular sandwich cost over $18...so we paid almost $20 for bread and 6 slices of turkey!! The wrap was missing the carrots, this wasn't as big a deal. The sandwich was such a huge disappointment and total waste of money.

This jimmy johns was extremely slow and understaffed! There was only two employee work. One was at the register and the other employee was making the sandwiches all by himself. The employees knowledge of the product was low. The price of the sandwiches has gone up. Around $10 got only the sandwich. The sandwich was great though.

We were traveling back from CA and it was about 9pm on Sunday 7/17. Knowing we still had a bit to drive and places were closing, I hurriedly searched for a quick food stop. Leaving the kiddos in the packed car I went in to order for everyone. Knowing it was 8:45 PM I wasn't expecting much. When I walked through the door I could see a handful of workers. One was mopping, another was putting away food, another was cleaning tables and chairs, etc. A young man kindly greeted me and asked what I would like. Seeing all the closing preparation's I informed him that I was going to order five sandwiches. I also told him we would take whatever bread they still had out so I didn't cause any trouble. He replied, they would make whatever I would like and it's no trouble. I ordered three sandwiches special and two off the menu. The individual taking my order, who I later learned was Michael, talked to me about the rewards program. He waited patiently while I signed up. I know the establishment is open until 9 PM but I also walked in feeling already like I was putting people out. Being treated like the first customer of the day, rather than the last, was not only unexpected but such a pleasant surprise. I informed all the guys working how grateful I was for their kindness and positive attitudes. I then asked if I could take a picture of them. I hope they are recognized beyond this post for the exemplary behavior of earning a customer for life. Thanks again guys!