Tropical Smoothie Cafe - Brownsville

This restaurant is excellent, I absolutely adore their smoothies. I highly recommend trying them out. Keep up the fantastic work!

I have been disappointed too many times at this restaurant. The quality of the food and customer service depends on who is working that day. It is unfortunate because I used to love the tropical smoothie and was excited about this place. However, they have given me the wrong chips in my drive-thru order, forgotten items from my order, and served me old, brownish salad on my sandwich. On top of that, I requested extra mango on my dish and was charged extra for it, even though I had been given it for free in the past. When I questioned this, the manager insisted that the system wouldn't allow it, even though it had been done before. It's a pity because they could potentially make more profit by charging for extras, but they refuse to do so. Sadly, I may have to stop going to this restaurant and instead patronize a local competitor.

I recommend going to the Boca Chica location, as they consistently provide good service there. However, my experience at the Pablo Kisel location was disappointing. Despite requesting no sugar multiple times, the person taking my order at night still added it in, leaving a noticeable taste of granules. The workers seemed unmotivated and unenthusiastic. If you are not happy in your job, it may be best to find another one. Although the service was fast, it seemed like they made the drinks however they pleased. If you encounter a lackluster employee taking your order in the evening, I suggest trying a different restaurant.

Go to the Boca Chica location, they are consistent and give good service. At the Pablo Kisel one, I asked the guy (at night) that took my order to not put any sugar like 3x and they still put it in, I can taste the granules. The workers seem unmotivated/unfeeling. If you don't like your job, just quit my dude. They were fast at least but that's probably because they make the drinks however they want. If a zombie guy takes your order in the evening, just go somewhere else.

The Chia Banana Boost smoothie with peanut butter whey protein is ? The Triple Berry Oat is also very good!