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Przekaż informację zwrotnąThis Starbucks was pretty much what you'd expect. I ordered a cold brew coffee and a sandwich. The staff were friendly and the service was quick. We didn't stay long, but the place appeared to be quite clean. I'd definitely recommend stopping by for a quick boost.
I've consistently had great experiences with the staff at this Starbucks. They even offer delivery for people working in the mall! To arrange for delivery, you just need to set up the Starbucks app and enter your store name along with your own. After that, they’ll bring your drinks or food right to you at work. The staff is incredibly friendly and often remembers my name when I walk in. I always leave with an amazing cup of coffee.
Our sister stores across the street always seemed ready to take calls from the mall for cups, straws, and other supplies. I remember closing the doors while there were still lines of customers waiting, and we needed someone at the door to let people out instead of letting more in, just so we could leave on time. We would sweep and mop around customers' feet. Moreover, I recall customers banging on the doors after hours, complaining that their kids were hungry. From what I remember, management at the district level was terrible. This location operated for fewer hours than a typical Starbucks, which meant less business, causing its specific needs to be overlooked. I believe this was a key reason why our manager quit during the holiday season. Our district manager would come in to ‘help,’ but was so disconnected from our reality that we all groaned at her visits. Despite the challenges, I did learn how to be a good barista. I became proficient at making drinks quickly, managing the floor efficiently, handling the constant influx of customers, and dealing with extremely rude patrons—all while earning less than minimum wage (our paychecks were garnished for 'fringe' benefits). However, it doesn’t really matter now since I work in IT! Still, I look back on that time fondly. I loved my team, appreciated our regular customers, and genuinely enjoyed working for the company.
Drinks were good and done in great time. As an employee at another Starbucks I was frustrated with the partner on register, she did not know the system and was openly aggressive when she did not understand how to reload my card. When I tried to walk her through it she turned away and asked someone else for help.
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