Wendy's - Brooklyn

I love the queso and the mango peach chiller - they must be regular items on the menu!

It is advisable to avoid using cash at this establishment and be sure to request a receipt. I am curious when the district manager last made a surprise visit to this location. I would rate the service as 3 out of 5.

I attempted to contact the restaurant via phone and text to address my concerns about my order. Several items were missing and the food was cold. I will not be ordering from Wendy's again as it was a waste of my hard-earned money. I am extremely disappointed with the very poor customer service provided by the Coleman Family.

The employee who took my order was very rude. I asked to speak to the manger on shift about her behavior however the manger on shift clearly has no control over the employee behavior. The employee start cursing immediately when I asked to speak to a manger. The manger is going to tell me she will speak to the employee. However while speaking to the manger the employee is still cursing and carry on. If you don’t like your job then quit. Unacceptable behavior for customer service. The manager made is very clear she will speak to the GM about this situation tomorrow however the manger herself did not look like she can handle the situation.10-12-202212:30am

Let's be serious here.....EVERY SINGLE Wendy's drive thru is a wait and a half!!! By the time you get to the window for your order, 9/10 times YOU RECEIVE THE WRONG ORDER!!!! ??‍