Wendy's - Brooklyn

Me and my family did the drive thru,the service was good. Didn't have to wait too long, taking into consideration of what's going on now. We got their Salad and it was great as usual. That's the most i ever get from Wendy's.

I'm only comparing this to other Wendy's. As long as the line was at the drive through, they were productive and kept it moving. The bacon actually tasted like bacon on the burger. This is about my 3rd time at this location. Never ate inside but the place seems to be well maintained. This team does a great job.

The line was long and slow but the food was good. Normally they are much quicker but with the amount of cars I guess it was understandable.

I'm standing in this location right now. They seem to have difficulty as well as their customer service is horrible. The wait time is extremely long which can be expected at the time, however the workers (many) are having multiple conversations among themselves without at least explaining if there is a delay to all of us in the line. Eventually ONE worker noticed the frustration and informed us that they need to change the register for ONE cashier! I ordered a drink that needed to be filled behind the counter and they had me wait while they took other different orders in a space far LESS than six feet for a while! NOT SAFE in this pandemic!! When I asked about it, it wasn't addressed with ANY ACCEPTABLE customer services and I still waited for the drink. The cashier had such a harsh tone when addressing me that the two gentleman beside me commented on it, saying they need to teach their employees to have better customer service, and I agree 100%!! The issue is not just the RIDICULOUSLY LONG WAITING TIME over 45 minutes, but MOST IMPORTANTLY THE WAY it all was handled! I will never return here again!! It's very disappointing...the least we ask in this current situation in the world SHOULD AT LEAST BE kind service. Shame on this establishment.

Best Wendy's ever. The line is always long because everyone loves there food. My favorite spot on Friday nights with my daughter