Elite Williamsburg - Brooklyn

I would give this place negative stars if I could. I have never had a more terrible experience at an establishment. I came here on a Saturday night for my friend 's birthday. We had an 8:00 PM reservation, but when we arrived, we were told it would be a 25 minute wait for a table. Ironically, they have a big neon sign that says Hope you have a reservation .When we were finally seated. We waited for a waiter for over 15 minutes. We finally had to flag someone down so we could put our food and drink orders in. The person we flagged down pointed to our waiter who was sitting down mingling with a group at a different table. When our waiter, Angel, finally came to our table to take our order, most of the menu items were unavailable. I tried to order a vodka lemonade and was told they didn 't have it. How do you not have vodka and lemonade at a bar? They were out of a lot of their signature cocktails and food items. As an establishment in a popular location that has a big Instagram following, they should be able to handle a busy Saturday evening. We waited over an hour for our food to arrive at our table. This is unacceptable no matter what.When our food finally arrived, it wasn 't even hot. So we waited all this time and our food came out at room temperature, and it wasn 't even enjoyable.After all these negative experiences, we asked to speak to a manger. I went upstairs with our waiter to speak to the manager, Eddy. After explaining the situation to him, he used the fact that they have a lot of birthdays as an excuse for why the service was so bad. They did not try to rectify the situation at all and just kept giving us the run around. I would not recommend this place to anyone. Do not waste your time or money. This place is a joke and they should consider changing their name. Definitely not elite .

This place really will have you fooled. On Instagram it is portrayed as this fun trendy professional establishment, but it was anything but what it’s portrayed to be.I made my reservation two months in advance, only for me to arrive on time to be told it’ll be a 25 minute wait downstairs. The service was horrible as was the food. The food was like warm and dry, I wouldn’t even feed that to my dog. The drinks were beyond watered down, and we waited an hour and ten minutes for our food. When asked for simple drinks like vodka lemonade we were told they don’t have that, out of all the drinks on the cocktail menu they only had 2-3 drinks available. As the birthday girl I was very disappointed and unpleased. This place is absolutely not a place I would ever return to or recommend! BEYOND unprofessional the owners should be ashamed to run such a disorganized and embarrassing establishment. The business manager Eddie when we addressed our complaints and dissatisfaction with the entire experience, he responded with “ Well we have many birthdays this month” I’m not sure what that has to do with me as I’ve clearly stated my reservation was made in September. If you guys can not prepare for birthday celebrations you should really relook your business plan and how you want your establishment to run because this IS NOT IT! 0 out of 10 stars DO BETTER!

I’ve had this restaurant bookmarked for a long time. Today is the day that I was able to finally visit Elite Williamsburg. My family and I booked reservations online and the process was seamless.Angel was our server and he was the best! He was very attentive and always made sure that we were good. Our party of 10 was extremely satisfied with our meal and beverage choices. All of the food was extremely delicious.Two of my sisters both have birthdays in November so I decided to celebrate them at this event. I spoke to Jaja who was happy to assist me with a birthday surprise for my sisters. The energy from the staff is amazing and we all had a wonderful time. I definitely look forward to visiting this great place again.

We arrived for 9:30 . We a reservation for 7 ended up being 6 . The manager then comes to me to tell we can't accommodate your reservation being that's it's two extra people which makes 8 . I said what are you talking it's 6 people and even if it was an extra person my reservation was for 7 people so what two extra people . The whole thing was unprofessional to automatically Tried to cancel our reservation because they assumed we had extra people . We did get a round of shots but that's unprofessional . I'm a manager of a restaurant that's not okay

I came late so i couldn't stay for a long time but it was cute in there , smaller then i thought it would be ... i probably would've had a better experience if i was there earlier.