Burger Village - Brooklyn

The only thing worse than the food is the service. Not sure how the votes are tallied.

I went to this restaurant today with a group of five. The food was good, but the service was terrible! When my friend asked the waiter some questions about the menu, he had no knowledge about it. She then requested a grilled cheese on a gluten-free bun, but was told it couldn't be done because the cooks didn't speak English well. I had to remind the waiter for dressing for my wings, as he had forgotten. The restaurant was not busy, with only 4 tables and 2 servers, yet the service was still extremely poor. Today was one of the top five worst service experiences I have ever had. The owner of this establishment should be ashamed!

The food at this restaurant was excellent, with a variety of burger options available. The presentation of the meals and service were exceptional, with no complaints. The staff was friendly and knowledgeable. The prices were reasonable for the quality and portion sizes offered. I highly recommend trying the elk burger.

The service inquired about how we wanted our burgers cooked. We requested medium-rare, but both burgers ended up being well-done.

The overall experience at this restaurant was fantastic. The waiter provided excellent service, and we thoroughly enjoyed the food. I highly recommend trying the Carrot Cake. I would definitely suggest this restaurant to friends and family visiting the USA.