Cobs Bread Bakery Folkstone

Awesome place . Amazing bread and Amazing people who work there think

Best employee’s in whitby, especially Avery and the new employee Izzy!! So polite and were quick and

This was our first visit but it surely will not be our last . The staff was very attentive and knowable. Helped us make great choices .can't say enough . Hint , if you want hot cross buns , go early .Wheelchair accessibility: It was very accessible..

Absolutely love Cobbs and this location doesn’t disappoint. I was in yesterday and the staff service was above and beyond. Scott took my shopping experience to another level with his friendly banter and helpfulness. Christine has also been super helpful on past visits. I would highly recommend this Cobbs location for their product and their lovely employees.

Service has dropped dramatically over the years. Been a customer of Cobs for quite some time, this location I have supported since it opened as well as through the pandemic years.Lower quality, smaller sizes, smaller selection, technology shift from paper loyalty always a headache. A few times when earned a loyalty/birthday reward was refused to honour (once because of switch from paper to electronic and once because the app wasn’t working).Missed orders or incorrect quantity had occurred as well.I’ve let these instances go over the years, and I don’t make it a habit of bashing businesses, especially ones that probably have a franchise owner.Lastly when reaching out to head office zero acknowledgment. At this point I’d say it’s probably systemic.Based on service I would have given a 5 a few years back, and a zero if I could today.There’s another cobs up the street on Baldwin hopefully they’re better run if not the Longos in that same plaza is a safer bet.