The Ewe and Lamb - Bromsgrove

We booked Sunday lunchtime for a birthday celebration, age range 14 80. A large menu suited everyone and all the meals were excellent. The waiting staff were very friendly and professional and the whole event was very much enjoyed by us all. Thank you.

We had an amazing meal here. One of the best meals I’ve had in a long time. Service was excellent and quality of food was very good. Nicely decorated and great ambience. Plenty of parking too.

Food was fantastic…. Service appalling, to begin with they forgot my potatoes, fine it happens. Ordered a dessert to share chocolate torte however we were served with Eton Mess told the waitress it was not what we ordered so she walked away only to reappear with the same dessert saying this is what I ordered…no way I don’t even like Eton mess … I then witnessed a congregation of staff showing their support disapproval of what had to happened to their colleague at this stage I was quietly feeling awkward embarrassed. Eventually receiving the dessert we ordered I couldn’t enjoy it went to the bar to complain to the ….who appeared to be the manager, she straight away jumped to her staffs defence saying that they apologised for what had happened that there were 2 sides of the story to be heard !! I asked for the bill after looking at the bill noticed I had been charged for 2 items that I hadn’t ordered, again on approaching the apparent manager was again made to feel it was my fault that I hadn’t checked the bill !! I am absolutely fuming , not even about the errors but how I was made to feel. This was a treat for myself my husband who has Parkinson’s Parkinson’s related dementia so these outings are few far between a rare treat turned into frustration of very, very bad contrived customer service

We had a meeting with a client and unfortunately experience very rude hospitality service and when requesting an email to complain the member of staff came to confront us in a very unprofessional manor. Whilst we have in the past enjoyed we won’t be returning again and feel the front of house has really let the rest of the team down as previously we have enjoyed great food here.

What a superb pub staffed by lovely professionals. We were here for an evening meal. I had the duo of beef which was blade of beef and two generous portions of fillet of beef. This and the accompanying vegetables were cooked to perfection. My wife had the lamb cooked 2 ways which was also excellent. The Eton mess to finish was another triumph and a very individual and modern take. This was 5* restaurant cooking at its best. Congratulations to all the staff and thank you for a memorable meal.