Saffron - BROMLEY

Food always delicious but service usually rude and if collecting take away always total it up before you arrive- I have never not been overcharged, though they do reduce it when I ask them to total it up again there in front of me. The owner is also very pushy that you pay in cash and not on card... we wouldn’t go back except that the food is so nice!

Bought a takeaway after a hard NHS nurse day. Food got delivered all packed in a plastic bag and a brown paper bag. As I removed the brown bag the handle broke and all the Dahl and curry fell onto the floor. Really upset as it has been a hard day at work. I called the restaurant and the man who spoke to me told me to call the uber driver for the spillage. It was ot him who put the food in the bag. The dual had been soaking in the brown bag. The man shouted at me on the phone insisting that the polish uber driver had been responsible for the the bag breaking. What horrible service disgusting

Ordered at 8pm, got to 9pm never turned up. After constant calls were ignored line was off the hook we’d finally given up as we were falling asleep waiting. We had a cheese sandwich and went to bed at 10.20pm when we had a knock at the door.. too late!!! Plus they’ve taken our money already. Unacceptable. Not even an apology. DO NOT USE

After a nice meal last week we decided to reorder. This time, we waited 2 hours, then when we phoned, were told another 15 minutes. The bag was hot. Sadly, that was the best thing about it. Inside, defied description. Having obviously forgotten about us, they threw some microwave frozen chips into a watery sauce, but the chips weren’t actually cooked through, gave us some prawn dish instead of our ordered starter(onion Bhahji),and the chicken tikka masala was watery and really awful. I’m allergic to seafood, so specifically ordered vegetarian. When we called, the staff were aggressive, hostile and really unhelpful. They offered 50% off our next order, shouted at us as if it was our fault, then hung up. The experience was unpleasant- in my opinion, avoid.

Walked in with my partner nowhere near closing time, a staff member walked up to us no hello or welcome, when i asked for a takeaway the man said in a grumpy voice what now ? i should have walked out straight away, however i was hungry and stayed. when the food was brought to us nothing was said not even thank you or goodby, the food was ok apart from having too much tomato in it, Because of the rude service i wont be going back, no wonder the place was empty, you should get shot of this person and get staff with customer service skills.