Woops! Macarons Gifts (nyc Delivery)

It was ok. I usually purchase from the location near Brooklyn heights. I did not see that local available on maps though. So I chose this location as an alternative, service was pretty quick. However I was unable to enter or see inside. Although we are in a time of covid I would have like to enter, or at least being able to see the inside area of the bakery I am purchasing from. Young lady was pleasant and prompt. Not sure if they all are adopting this proceeding, since other establishments are … – show

Awesome service. Excited to try them!!! It’s right across from the park so you can drop by and get a few:

Excellent macaroons. They are fresh and a wide variety of flavors, even nutella! I tend to not eat sweets, but was gifted a box, and I enjoyed this treat after dinners. I am sending a box to my mom for the holidays.

They have the worst ordering system ever. You cannot go inside which is understandable but then they added extra unnecessary complications by forcing people to order via seamless or delivery apps. Kind of defeats the whole point of having a bakery. The man I spoke to was so far away from the window and the lowest sounding voice I just left out of frustration. I like to support small businesses but this is the kind that deserves to go bankrupt. Yes, that’s how I really feel.

This place has the most cumbersome and annoying order system I've ever experienced during the pandemic. Even with a person working behind the counter AND an open window, customers cannot see what they're ordering. After several attempts to see inside, I was handed a tiny decoder card of cookie colors and told I had to manually order each colored macaron one by one. I was ordering a bunch, so this process had me outside plugging away on my phone for a solid 10+ min., when I simply could've pointe … – show