Bobby Van's - Broad Channel

Our rating is based on our overall experience. However the area that ranked the worst was service. There was an apparent lack of customer service from our waiter. One example of this is that the waiter was not helpful with the menu items nor did our waiter, or any staff, acknowledge our daughter's birthday. We had specified this special occasion on our reservation. It would have been nice to simply say, “Happy Birthday”.

My friend and I was very irritated with the service. I ordered a Cesar salad with an add on. The menu says $17 for the Cesar Salad. Add on was $12 for Chicken and $18 for Shrimp Salmon. It should’ve been worded Shrimp OR Salmon. I had no clue they were gonna charge me $18 for shrimp and $18 for Salmon separately. That was very deceitful in the wording as I eat very little and didn’t even finish my meal nor did we finish the lobster Mac and cheese we ordered either. Then when the check came, I was surprised to see the salad was charged individually for the Shrimp Salmon. If I had known it was separate, I would ordered one or the other because it was too much to consume. On top of that the lobster Mac Cheese was “ mistaken “ for a Lobster Cocktail which they had to correct on the bill. I still tip the waiter 25% but the principal of this matter is what I’m upset about.

Had the fish and my son the burger ! Was really good ! Service was excellent! Would definitely come again .

I have never been to this Bobby Van's, but it did not dissapoint. The steaks were excellent, sushi delicious and the sides were way more than enough for two people. THe service was top notch and very attendtive and responsive.

We went there to celebrate our 52nd anniversary and my sisters birthday while on vacation. The place was elegant, the service above par and the food was remarkable. My husband's and sister's steak was mouthwatering and my lobster ravioli was unique and so tasty. We had a wonderful experience.