Jersey Mike's Subs - BRISTOW

Usually a pretty solid choice for lunch, but had our first bad experience here yesterday. Ordered four sandwiches online and picked up at the store, but got home to find only three in the bag. Went back to the store to get the fourth and was given a regular that was two inches shorter than our other regulars clearly a mini. Net result was that my wife ate half of a lunch while I ate a soggy sandwich because of the extra 30 minutes of back and forth. JM has to be better than this on our next trip, otherwise it will be our last trip to this location.

Terrible. Friday 2/11. Online order promised at 6:08. Finally received last part of order at 6:58, and a lady was still waiting for her order promised at 5:45. Part of my hot sandwich order was ready at 6:40, but had to wait for the last part. When I got home, 2 of my sandwiches were wrong. There were 6 others waiting for online orders. The 3 workers (woefully understaffed for a Friday night) were serving the people in line and not filling online orders. The young lady at the grill did not seem to have any organized way she was filling orders (filled my 3 sandwich order over 30 minutes). Obviously some of my order was cold when I got it home. This indicates a lack of training. And where was the owner and manager? If someone couldn't work, I would expect then to try to fill in. I will not order here again.

When we eat here, it's always an enjoyable experience. We love to eat in, to watch the team working hard and together to serve their customers valiantly. Today, Kody, James, and Josh killed it on customer service. Busy dinner hour didn't slow them down, or take away from the willingness to have great customer service! Will definitely visit again for sure.

Very clean atmosphere and very good courteous staff. I elected to purchase the mushroom swiss sub it was so good fresh!

Jersey Mike's is my favorite sandwich shop. The sandwiches are consistently good no matter which location you go to. I got the classic Italian which was excellent. I think one of their claims to fame is that they hand slice the deli meats to order so it is always fresh. Another in my party ordered a steak and cheese which was delicious! This is not my last trip to Jersey Mike's! If this review was helpful to you please give it a thumbs up.