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Przekaż informację zwrotnąIt is truly disappointing to give this restaurant a 2-star rating instead of 5. My husband and friends surprised me with a baby shower here on Sunday, November 5th, and we had a fantastic time. The venue (we used the barn) was beautiful and the food was delicious. However, no one came to speak to us the entire day. The reason for the 2-star rating comes from a rude and abrupt phone call from Selena, demanding that my husband pay that day. Despite being willing to pay immediately, my husband had just finished tidying up the venue, bid farewell to 20 guests, escorted two elderly ladies home, and ensured his pregnant wife made it home safely. Selena insisted that we pay £400, claiming we had requested the £22.95 buffet option instead of the £12.95 option we had actually chosen. Fortunately, we had written proof of our selection, as Selena accused my husband of lying about her supposed phone call on October 18th. This accusation was false, and there was no evidence of any such call in our phone records. After calmly disputing the charge, the manager ultimately agreed to adjust our bill, but not to the extent we had expected. When we inquired further, we discovered a service charge had been included, despite the fact that we had received no service throughout the day. We removed this charge and settled the bill, only to receive a half-hearted "thanks for your understanding" from Selena. The following day, my mother-in-law informed us she had left her card at the restaurant. Despite multiple attempts to contact them, we did not receive a response or know if the card had been returned. This lack of communication and service was unacceptable and it felt personal after the treatment we received on Sunday. It is unfortunate, as I had hoped to return for future events, but based on this experience, I am hesitant to do so.
This restaurant offers a unique and exciting menu with a range of options beyond the typical offerings. The staff is attentive and accommodating, both on the floor and in the kitchen. The family-friendly environment caters well to all ages, from children to grandparents. The average cost per person is £40–50, with top-notch ratings for food, service, and atmosphere.
We stayed in town and dined at this restaurant for two nights. They had vegan appetizers, two vegan main dishes, and a vegan dessert, including sorbet. The flavors were fantastic! We tried the risotto, curry, and baked pineapple with coconut sorbet - all of which were impressive for a countryside pub. The restaurant also offers beautiful vegan options with views of Butcombe. The menu changes, so there is a variety of options to choose from.
I had a fantastic vegan burger at this restaurant and enjoyed the quiet atmosphere on a Tuesday afternoon. It was the perfect place for me to get some work done. The WiFi was good and the staff was friendly. The menu had a good selection and I enjoyed a delicious hot coffee to top it off. Thank you!
I tried the new menu at this restaurant. I had a delicious braided beef dish on a bed of mashed potatoes with a side of vegetables. My partner had mussels and fries. The food was absolutely delicious and reasonably priced. The staff was friendly. We hope to return in a few weeks to try more dishes!