Dunelm Mill Pausa Cafe - Bristol

The restaurant had well-planned and safe entry and exit routes, making it easy to navigate. There were plenty of great bargains to be found. The café was thoughtfully designed with partitions between tables, creating a comfortable atmosphere, and it was very clean. The coffee and panini were both delightful.

We had never been shopping at dunelm and were very impressed. my partner and I have seen the long network curtains through the meter, completely overwhelmed by all major decisions and uncertain how much we need. a dame came by and asked if we needed help, explained how everything worked and helped us with glue. then they cut the curtains for us and we had a nice conversation at the same time. it is this wonderful customer service that is the reason why we have begun to decorate our house in this business instead of a nearby competitive one, as we do not get any help there. we also have some packed black curtains that were a great price and work well. one of the colors we liked had to be ordered online as they did not keep it in business, but what we did not do as they had a rehearsal in the load so that we could see it at least with our eyes before buying.

It was a wonderful experience! There was plenty of time to explore, and I found many great household items. The staff on the floor were friendly, efficient, and polite. The café was nice, but the staff could benefit from a reminder to not keep customers waiting while they chat among themselves. However, the lemon cheesecake was absolutely delicious!

"The staff is amazing, and the shopping experience is always delightful. We recently utilized their service to schedule an installation for roller shutters, and it was very easy to arrange. The technician arrived on time and was friendly, polite, and courteous. The installation process was incredibly quick, and I was very impressed. Thank you!"

My husband and I had never been in Dunelm before, but oh my were we impressed!! I'm not really that into soft furnishings and the like but oh my ! My eyes lit up at the site of all the beautifully colourful bedding and my husband's at the price. We would definitely recommend it.