Auntie Anne's - Briny Breezes

My fiancé and I are just visiting, and came down to the mall for a quick bite. As we approached, the cashier was talking to someone. I don't know if they were a customer or not but FULLY blown conversation, with no acknowledgment of us. Not to mention, another lady was just standing there as well waiting. After 10 minutes of us waiting there, she finally decided to talk to us. And then rudely asked, were we ready to order like we were just standing there for our health. Without a response, she sucked her teeth and began to continue her conversation. My fiancé, asked did I want him to go up there but I refused. I hope she finds a better job because obviously she doesn't want do this one.

My husband not feel well so gross you did leftover long time not good why you lot much butter we complains and we not like too much butter taste awful SerouisThank u

This location is definitely in need of help, I am disappointed in the service. They don't have a decent manager working here and all they have to do is make pretzels like come on. It's not that hard!!! I won't be coming back here!

Ordered online twice and both times it was a fail! Just don't do it, the items aren't fulfilled, and if you call for a refund they just tell you they are busy and you can come back another time... like excuse me. When this location learns customer service and has a decent manager that's not willing to disrespect and STEAL from customers it will operate better until then, ta ta!

I walked to the counter and they didn’t have any pepperoni nuggets. I was told it would be 15 mins. I sat down and waited for 15 mins. They told me it would be another 10 minutes. I got up after 10 mins, said it would be another 8 minutes. I left 40 mins after I placed the order. I understand I had to wait but it was almost an hour waiting for pretzels. If I was told it was going to be 40 minutes, I would’ve walked away. After all that waiting the nuggets were hard and was nasty.