The Brentwood - Bridgend

The staff were great the food was excellent and the service was brilliant I enjoy staying there from Samantha and Ben and Leighton

Tables were sticky and filthy. Floor dirty and no sanitizer in dispenser on entry. I was refused entry for my service/medical alert dog even though she wore her service issue jacket. Was made to feel extremely unwelcome. Staff were unhelpful and condescending. Staff showed no regard for social distancing and allowed a number of patrons to be abusive and continue to use foul language toward other patrons. The place is disgusting, dirty and unwelcoming.

I popped in here back in January 2010 to ask how much a rome was for the night, I was shocked when they told me £50.00. The lobby had a dreary look to it and and was in need of new carpeting. The place was grubby and there were scruffy teensager playing pool who were eyeballing me, as though they were going to attack me. I can't put in the real date as it doesn't go back further than June 2019.

Like Elvis but the hotel is like staying in the 1960’s need a **** good revamp the carpets walking in are like a fly trap from pound land . The door staff need somewhere else to smoke when on duty very unprofessional lady lump dark hair .Once we got in spent another 3 pounds each. The beer was very Yeasty looks like the lines need a good clean . Bar staff friendly shame about the door staff and management p

What a hole just left at 11.15 pm could not stay the night room dirty,filthy bathroom appalling,noisy basically where are the hotel inspectors this hotel should be closed going to report it first thing Monday please stay away.