Opal Den Chinese Take Away - Bridgend

A great Chinese in my opinion the best in the area by a long way. I can’t comment on the delivery service as I always collect however food is always ready at the collect time given. Prices are average compared to other Chinese's never had any issues.

Never fails, top quality tried others but always come back to the Den, special box and salt and pepper chips are the favourite of ours at the moment.quick and always hot

I have been having a take away from here for at least the last 4 years and have always enjoyed the food but I usually phone order then collect. It's a shame that they are getting bad reviews now but it does all seem to be about the delivery so can't comment on that. BUT I will say that we have always enjoyed our meals from them.

Ordered a meal on the 30th December expecting them to be busy on the 31st. Arrived it was chaos, finally got in paid and was told 5 to 10 mins. We waited an hour outside in the cold -2. There were around 10 inside waiting,so no social distancing.The girls behind the screen had no masks on. Outside were another 20 waiting for orders. We got home freezing cold and the meal wasn't correct. They definitely put profits before customer service on new years eve.. If we couldn't preorder the meals they should of stated this, we'd have made other plans.Totally ruined our new years eve.

Cannot rate but says you have to rate! Well it’s a 0! Absolutely appalling ... under no circumstances order from here ... 2.5 hours later they deliver the wrong order! We chased numerous times and was told on their way, then told outside, and they weren’t ... they then delivered, and the order was wrong ... unbelievable ... and didn’t even offer me a refund ... just said you can have discount next time ... do you really think I’m going to order again, I work in customer service and well this is appalling, I’m really disappointed as we had a leaflet through the door so thought it would be good as it’s difficult to find takeaways that know our address ... again don’t bother ordering from here ... as no customer service, and if you are lost why don’t you ring, when ordering I realised after they didn’t take my name or number, rung back to give it and they said they didn’t need it. Nightmare! Won’t be ordering again! Never have experienced this!