Exotic Shaad - Bridgend

I was extremely disappointed with the poor service and the rude demeanor of the woman working behind the counter at this restaurant. I placed a takeaway order online and was given a reference number and a 7pm pickup time, as the site indicated that delivery was not available. Upon arriving on time, I was informed that my meal would not be ready for another 15 to 20 minutes, but it ended up being over 30 minutes late. The woman claimed she had called to notify us of the delay, which was not true. Despite being long-standing customers, this experience was unacceptable, and I will not be returning. There was not even a hint of an apology offered. I would rate this experience 0 stars.

I am very disappointed with my experience at this restaurant. I was overcharged and when I got home, I realized that my order was incorrect. I only ordered one main dish with rice and a couple of sides, but they gave me a starter of chicken tikka instead of a main. This left only 4 small pieces of chicken for two adults. Thank you for the disappointing meal.

I usually get takeout from this restaurant and it is usually fresh, hot, and tasty. However, this time I ordered on Thursday and it was 45 minutes late and cold! I decided to try the butter chicken for a change, and I was extremely disappointed. The chicken slices seemed to have been cooked in Heinz Tomato Soup, as that was all I could taste. I might give it one more chance, but I was not impressed.

Lovely Takeaway, Fresh food, Lovely Dry Chicken Tikka, Can preorder online, convenient and good value

Why is it so hard to get a good curry round here? If the order isn’t wrong and bad its correct and bad. Won’t be returning. Tasteless, poor quality chicken, naan bla, just poor