Mcalister's Deli - Brentwood

This location makes amazing sandwiches, but management is unprofessional. Was very rude, with professionalism, has not addressed me, and was obviously upset with other workers I guess who did not appear to work. It's not customers' fault they don't show up. I do not understand that enough workers, but to use professionalism and make negative remarks about workers clear?I know that they are not treated fairly because if they were there. And to say, all orders before a customer who went to theirs that they made their order this morning and not addressed to them? only pass and ignore, but another address. It's just rude. I had to ask another employee who called the rude manager and then he had to appeal to me. From now on, I must call to see if this location is in operation before I place an online order or go there. I made my order this morning and until my time for picking up was only treated like that. I also worked in another place and I can see that management is rude in more than one place. I had flashbacks. I understand everywhere is short staff, but the least he could have done was to stay professional and explain the problem instead of going past me Hollering saw customers the sign that they were closed for the rest of the days at 2. If I made my order this morning and it gave me the pick-up time, I have no idea of a question. I had also checked with another worker during the registration so that it is normal to expect food. Ah.

Came at 1:00 and waited like 35 min and none of our order was ready. And they where they let people wait so long that they had to reheat food there.

Did you know me? That's the second time they didn't **** on my savannah salad. Then when I appealed, they gave me the salad, I got 3 small Nugget pieces. I have ordered this salad as long as I can remember that they have it and NIE experienced something like that before. If you want to skip the chicken, the price should also change. I feel robbed for the second time. What's going on? I know there's a lack of personnel, but what does it have to do with not giving me what I'm paying for? I'm very disappointed. Very. No more at this point.

This will be ignored by the administration, but they must be better at this place. I'm done. Ordered sandwiches, missing parts. Tonight and order two turkey jalapeno crunch sandwiches. Spoke clearly to the woman who takes the order; waited 15-20 minutes; brought out the wrong sandwiches. Can we make you the right sandwiches? No, I don't have another 20 minutes to see if you get it right this time; I have to work too. Safer only to order online at times; Robot / automation better than people? Maybe. But like all restaurants, they now want to calculate high prices because their increased costs for the same work are getting worse and worse. I'm done.

I'm a Nashville Native and have never tried McAlister's Deli. I've been there Twice in the past 8 days. I've only been able to try 2 of their sandwiches so far, Roast Beef and Cheddar, and the Grilled Chicken with a Peach Chipotle Spread... Both FANTASTIC! I might go back for Lunch today!