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Przekaż informację zwrotnąWe booked in cafe vergnano for dinner, but since it was raining and we were in the hotel, we could sit in wild restaurant inside. the staff was great, very friendly and attentive! eating and drinks were beautiful. the menu is a little limited, but this is common today with restrictions. we really enjoyed it!
I have booked this restaurant on the basic that there were vegan options on the menu. when we arrived, the menu was for wild, the restaurant below. there was no vegan main course and when asked that the cook could not prepare a vegan main course. they could have offered a veggie pizza without cheese, but were extremely unaccommodating, especially since the menu was not for the restaurant we had booked. very disappointed and co-workers that we are not helpful.
Dreadful service we sat for a lunch reservation, and you said the kitchen would not be open for 30 min and then ignored (restaurant was opened since 9 o'clock.) the manager also turned away people who had stayed. we finally left and went somewhere else.
Bought to table from manager and did not give any menus waited 10 minutes so someone came to us waiter and told us the kitchen is closed although we reserved and paid payment on open table. the waiter went to check with the kitchen, then came back and told us that they would serve us if we were thrown up (precise cake and probably discounted what the cook barked at her.) the menu was not the same as advertised on the open table no Italian dishes and basic bar eating only. we ordered appetizers and main thing and the waiter came back from the kitchen and told us that they all have to come together. afteros were rough. semi-melted mozzarella and some sauce from a glass and the fish was deep fried, but stained. burger was great. ordered more drinks and said we couldn't get them because they were out of ice. had to hear another angry table waiting for 30 minutes for her drink round, and another table waiting endlessly for bill, who finally took into her own hands and stood up and went after a manager. another table that asks articles on their bill. as if older employees/manager hang around the bar and nothing with face masks off or half, while the young employees tried their best. the floor manager (I think) let our bill off and everyone else is while we eat. last thing we ordered was a pint heineken and a prosecco. I had waited 30 minutes for prosecco to arrive from another part of the building and my wife just put it in her pocket and we went because we were already asked to settle. I'm sure the place is in the way better than this rating, but we caught it at the end of a very busy day. it was really wide.
Overall a lovely spot to eat. Service was pleasant. My mojito mocktail was not nice. Also I clearly asked to not to bring rice or chips with my curry as I won't eat them and don't want to waste food. Bowl of rice landed on my table few minutes after Went to the bin. Hate that. Curry was lovely though.