Gametime Eatery And Entertainment

Someone else checked us in and forgot the reservation. Table of 8! It wasn’t busy at all, more empty tables then full, maybe 6 other tables at this times We ended up having Craig as our server. We were sat and waited 15 mins to even have him come over for drinks, where he forgot a pop twice. We ordered apps to start and they were brought out with our food.. so 8 people, not a very big table for all the plates. You could tell everything had been sitting for awhile as our spin dip was cold, the calamari was squishy and our dill pickles were easy to bite. Our main meals 4 people’s fries were cold and over cooked, my toddlers meal was eatable right away so it was cold, two of the wraps ordered the chicken was cold. He messed up a double rye and coke and it was only a single but charged for a double. With everything that was messed up we were never spoke with from a manager or had something done to make up for it. He never mentioned the game cards with the meals so we had to do separate transactions.. while he was grabbing two of those cards he for got a part of the order to pay which was $70. if I wasn’t such a good person I would have just walked out. But I said something, and paid. This was for our sons birthday which we told the person seating us and nothing was done for it. We were very upset with this as we drove 45 mins and others drive an hour to go specifically to this restaurant. We will not be back due to this service, or lack there of.

Trivia friends Ruby entertainment does good but could be better I know managers are trying.

Basically budget 200 for a family of 4 to eat and play some games. Could you possibly locate hand sanitizer stations around the facility? #germaphob

Started out rough, we were ignored after seating. Until Alley noticed our party of 7 and came to the rescue. With out asking they comped an app and she provided outstanding service for the rest of our visit. Very entertaining magician and they made our sons 18th birthday dinner something very special. I don't typically write reviews, but this truly deserves recognition. Thanks Alley!!!

From when I walked in until I left I was treated like a friend not a customer. The food was great and the ambiance was more than expected