Caribou Coffee - Brainerd

I absolutely adore this Caribou location! The staff is consistently friendly and provides excellent recommendations. I receive my order promptly, which is perfect for when I'm in a hurry to get to work. I highly recommend this spot for a quick and welcoming coffee break! I am grateful that the staff always inquire if I am a perks member, as I often forget to mention it myself. Additionally, they make sure to inform me if I have accumulated enough points for a free drink. This is another detail I would likely overlook if they did not mention it.

I ordered a blended drink but only received a half-blended drink with chunks of ice. The staff should definitely improve their blender skills.

I always receive excellent service from the friendly baristas at this restaurant. This has been my go-to spot for coffee, as the employees are usually very kind. However, I had a negative experience with a barista named Chloe at the window. She was extremely rude and did not deserve a tip. I hope she sticks to working in the back and not interacting with customers, as her behavior could potentially drive business away.

Everyone here is amazing and so nice. Every drink I get is always made perfectly, this location is wonderful.

I?ve never had a bad experience at caribou until today. I ordered a medium roast with a shot of caramel, creamer and 2 sweet and lows. I?ve gotten the same drink at least a 1,000 times. I told her that it tasted off? she looked at me like I?m crazy and that I was lying. She had it made again and I told her it tasted bad? that maybe something was wrong with the coffee and to try it. She gives me a small cup of just the coffee? I told her it was bitter? and she had the