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Przekaż informację zwrotnąLovely hotel, comfy,beautiful surroundings. Good breakfast,good service. Friendly and helpful staff.They had a bar but no licence for serving drinks which was a shame.
From the moment we arrived, we were charmed by the grandeur of this unique hotel. The staff were all exemplary, hosted by the meticulous Asim who was always helpful and friendly, this was the lovely demeanour of the whole team. He even helped us in through the front door! The breakfast was included and was a welcome addition in a beautiful room. The rooms are gorgeous and clean, decorated lovely. Such a relaxing, quiet, luxurious, and very reasonable hotel. Thank you so much, you are a super team in a super venue!
We only stayed for one night but were very impressed and plan on making it our go-to hotel when visiting family. The property is stunning, and the staff are beyond helpful and accommodating. I would never be able to sing all their praises. The quality of the rooms is on par with or better than other hotels in the area, especially for one that allows dogs. The gardens are gorgeous. The price is very budget-friendly. Cons: The rooms are on the smaller side, and the walls are thin, but that is to be expected with an older property. The breakfast selection was on the small side, but it was free, so it was more than what most hotels offer. There isn't really anything within walking distance. The mattresses were a bit hit or miss.
Staff were fantastic and tried their best but ... hotel is unloved and tired. Feels like owners are trying to run it into the ground or it's a tax making loss. Bed was very uncomfortable, no air conditioning but fortunately not warm weather, and corridor smelt of damp. Breakfast was embarrassingly poor. Children's mini yoghurts, toast, cheap cooked from frozen the night before croissants and cinnamon rolls, very dubious selection of coldish meats that unsurprisingly no-one touched. Only stay here for the location (10 minute walk downhill into Bingley) but otherwise avoid. Needs love and owners to not be cheapshates.
Beds uncomfortable. Staff said the hotel will be upgraded. There is no bar with the intention of never having an alcohol licence going forward. Great location for Bingley/Crossflatts. Lovely building. Would stay there again.