Marks Spencer - Bradford

The food is overpriced and of poor quality. It appears that there is very little organization in the kitchen and the person responsible for cooking the meals lacks pride in the food they serve. The cleaning system for tables is disorganized and inefficient. Despite expecting high quality and service from Marks and Spencer, the experience at Bradford Broadway falls short.

My wife and I visited the restaurant on the first Friday of October. Despite it being very busy, the staff, particularly the girls serving and the gentleman cleaning tables, were doing an excellent job. We both ordered eggs benedict and were impressed with the freshly cooked, hot, and appealing dishes. The food was delicious. Thank you, Jonathan.

The food was disgusting cold chips tasted warmed up chicken cold the bread Rock hard pickles cold and hard from a jar

My husband and I called here for a coffee and cake at 1pm on Thursday 27th October. All the unoccupied tables were covered with dirty crockery and the trays available to use were wet and had evidence of food still on them. The two staff, one on a till the other wandering aimlessly, seemed to have no idea at all. We left without ordering and will not return. I rang M&S and attempted to speak to the store manager but only got through to a call centre. The call centre assistant gave me a complaint number and told me the manager would ring me, still waiting………………

Visited today! It was the worst M&S cafe I have ever visited!not very busy but almost all tables not cleared the floor was disgraceful I am appalled if this is the standard m&s are delivering I will never visit this particular branch again the food was also very very poor it's just a really bad experience I don't want to repeat! Shame on this store for this café!