Little Caesars Pizza - Bowling Green

The drive-thru line was longer that I have ever seen it before. It was 4:09 p.m. when I arrived and I had already ordered my pizza online through the pizza portal and pulled out at 4:36 p.m. I sat in the Drive-Thru for over 17 minutes to get to the window. The guy working the window was very friendly and also a bit frantic but no wonder bc it seemed he was having to do everything by himself. The store was clearly understaffed bc as soon as I pulled up to the window he asked me if I minded to wait because he needed to run an order outside. I told him that was fine, I didn't get an attitude, clearly it's not his fault that either management didn't have the store adequately staffed or perhaps they were running behind due to either or a combination of us being in the midst of a global pandemic as well as pouring rain at that particular time. I got my food, Im guessing due to the long wait time, it wasn't as hot as I would have liked but all things considered, I appreciated the fact the employee was very friendly and respectful. I honestly felt bad for him because I'm sure not everyone was being kind and understanding. Now outside of that, Little Caesars has definitely improved over the years. I got the pizza and cheese sticks that come together in the same box and it was fire. Especially for six bucks. All things considered, the wait was entirely too long but I'll definitely order again.

Usually Little Caesars is what I call quantity pizza, 'it tastes like cardboard but it is cheap. ' So I was pleasantly surprised when the pizza was good here. I ordered through the app it was ready on time. I went in to pick it up and the girl who waited on me was friendly. Where else could you feed four people for under $12?

Worst experience I've ever had at a pizza place that offers hot and ready pizzas yet I waited 30 minutes and still had to ask for a refund the manager Colton had the nerve to tell me sir if I give you the money back I won't give you the food my response was why would I want the food when I'm asking for my money back... Little Caesars don't worry I'll never come back again

I have to come here and see that they really have everything hot and ready. last time we even called and ordered 30 minutes before the time to make sure it would be ready. as soon as we arrived there(30 min later,) we sat on the parking lot for another 25 min. No one came out. my man had to go in and ask (after we saw that five other customers did the same after we had waited in their cars) just to find that our order sat on a rule for an indefinite time. for a positive note, they actually get our order right every time.

Put an order online, came to the time that it should be ready. at this point I was told it would be at least 25 minutes more. it was either badly managed or badly understated.