Nando's - Bournemouth

The food is great for all the family with changeable spice levels. The Piri-Piri chips are really great aswell. Fantastic location.

6 of us ordered our meals through the App. Sat waiting for 30 minutes then waitress approached with 2 meals and proceeded to tell us that 3 of our meals were not available as they had ran out of key ingredients. She did offer a half hearted apology but I don’t understand why they couldn’t have come over and told us as soon they received the order. Some of the food that did are was stone cold. Staff didn’t really seem to care. I would avoid this place if at all possible.

Nicely situated with views over the park. Friendly staff and the usual high standard of tasty food associated for this chain.

Usually a positive visit and on this occasion staff were generally friendly and food good. Having previously visited this and other Nando restaurants we have always found them to be accommodating towards my son's allergies and agreeing to the child's chicken burger bun being changed to another bun/pitta ie... something that doesn't have egg in it...which is what he is allergic to. However when we asked on this visit, the supervisor barley listened to what we were requesting before he said no. We explained what we were requesting, why and that we had done so before in different Nando restaurants to include this one. It was still a flat no. We were told that we would need to order the adult version of the chicken burger as they were unable to swap due to too many variants which would confuse the staff I explained that as a child to be forced to have a different meal due to allergies wasn't okay (ie kids menues with desserts etc are important when ther chn are there. Again it was no. This was not a challenging request to accommodate. Moreover a simple task of swapping a bun. As soon as he saw the plate with a dried piece of chicken arrive his face said it all. Growing up with multiple allergies is not nice and there are few restaurants that accommodate our need. This is another one off the list which is disappointing bearing in mind the size of the brand.

5/5 quality food 5/5 table 5/5 service and friendly vibe 5/5 speed Special thanks to Marie (cashier) Manager Elvis