Charcoal Chicken Company - Bournemouth

We only tried this place out for the first time a few weeks ago but have returned for a takeaway several times since. My wife and I, and several other members of the family that we have recommended the place to, think it's great. Every...meal has been exceptional. Really tasty and well cooked chicken and very generous portions. This isn't like your average chicken takeaway it is much, much better. The Katsu curry wrap is fantastic, the wings are excellent and even their corn on the cob is fab. Highly recommended.

I have been here before when the name was different, back then it was OK, came today walked into the resturant area and there was no one to be seen, flys everywhere, stood around for a couple of minutes and then shouted for some kind...of response, no one heard, popped my head into the kitchen area to see staff members chatting away, finally got seated outside as its a hot day, i noticed while walking through to the open back garden area there was lots flys inside the resturant, there was pools of water under some of the tables, the floor looked dirty and the tables clothes on some of the tables ripped, just before the back door was looking into the refrigerator area with wash sinks to see a mess, i ignored as i was starving and just wanted food. We then ordered drinks was told they might not have soda water as it was “running low” the waitress came back with the soda water and a drink for my friend. We ordered the food and it eventually came out she gave us the food but i had to ask for knifes and forks! When she fame back with the knifes and forks in hand with no serviettes or anything put them down on the wooden table and walked away saying enjoy, the knifes and forks had water marks all over. I ended up walking back into the resturant to get our own serviettes, the greens were good, avocado salad ok, but the chicken was dry with no sauce, as there was no one around i asked for some sort of sauce and was told it was an extra so i got that. The place is a mess, dirty and the customer service was terrible, the black lady who I’ve seen before seem overly relaxed and seemed flippant in manner, the other staff not much different, the place has lost its way, looks like they are just hanging out and getting what they can while they can, i GUARANTEE this place is gone soon OR A name change (which they have done a few times In a short period of time? Totally rubbish , do NOT go here.

Decided to come here when we saw a pretty big cue in KFC and it was around the corner...little did we know we made just the right choice, chicken cooked to perfection, delicious wraps and chips that melt in the mouth, brilliant place and if...you get the chance to try it, make sure you do!!!

Called in one evening ordered two beers as per the drinks menu but were told by staff that they couldn't serve alcohol! Assume it was a licencing issue? If that's the case they should remove alcohol from the drinks menu. Then ordered the food...and were then asked to pay immediately after ordering, which was a little strange for a restaurant! When the food arrived I asked if they had gravy, which they did have but my request was dismissed as the staff suggested garlic mayo. So they brought out garlic mayo instead of the gravy that i ordered? Also, based on the music being played, it's not a restaurant where you would take kids as they were playing rap music with choice expletives, rather an odd choice for a family restaurant! The food when it arrived was good, although the chicken breast was a bit dry (needed gravy but the service and presentation really needs to be reviewed if this place wants to do well. Don't think I'll be going back......

Came here today after a reunion game of golf with a few friends from university. The service was rapid and the quality of chicken first class. The manager and his staff gave excellent advice in relation to the menu and even sorted out our gluten...free group member. A wide range of sauces and drinks are available. Will be visiting when in Bournemouth again. DC Shirazi