Yamato - Boston

Terrible service! We arrived in a group of four at 6 PM on a Sunday to celebrate, but we were waiting for two other friends. The woman at the front desk refused to seat us without the entire group present. The restaurant was completely empty, yet she was rude and dismissive, showing no interest in accommodating us or even asking how long our friends would take to arrive. I've been to Yamato many times and always loved the food, so it’s really disappointing to experience such poor treatment from a place I once cherished and frequently recommended to others. There are plenty of other places with great food nearby; don't bother going here if you want to avoid being mistreated. If they treat their existing customers poorly, just imagine how they would treat newcomers.

The food is just okay—not terrible, but nothing special either. It's primarily a spot for college students, so keep that in mind. One thing that really bothered me was when we ordered miso soup; the waitress placed it on the table with her thumb in the bowl. Additionally, when we wanted to order more sushi, the staff seemed too preoccupied with their cell phones to assist us. On the plus side, it's an all-you-can-eat establishment, which is nice. Just don't expect it to be a high-end dining experience. The tables are sticky, and the place has an unpleasant odor.

The appetizers were good, the calamari was amazing. The sushi rolls were not so good, they were not very tasteful. The service was disappointing, they didn’t mention the left over policies and charged extra $20 for that. Also, the waiter was not happy with the tips, which in our believe was fair, and demanded to give the amount SUGGESTED in the receipt. We left the place extremely disappointed and decided not to ever come back.

I recently visited this restaurant with high hopes of enjoying a delightful meal. However, my experience was soured right from the start due to the extremely rude behavior of the hostess. I came around 10PM. Her dismissive attitude and lack of courtesy left me feeling unwelcome and uncomfortable. It's unfortunate that such behavior can overshadow what might have been a great dining experience. I chose to leave immediately, as I believe that good service is a fundamental aspect of any establishment. I hope the management addresses this issue, as it greatly impacts the overall impression of the restaurant.

It’s hard to give all you can eat sushi anything but five stars because, you know, all you can eat. The sashimi was good and the fish was fresh but the rolls were a bit of a mess. Probably because the place is so popular and so packed, the chefs have a hard time keeping up. But $30 for all you can eat weekday sushi so it’s worth a visit.