Alex's Chimis - Boston

I have gone several times, but my last time, I was not happy with the food that was not as tasteful as before. Could be they had new cook. I will think twice before going again.Food: 4/5

I called ahead with my order so I didn't have to wait. When I get there they tell me that my order has four pieces of chicken and they only had 3 because they where starting the process to close and that they could give me a some chicharrón instead. I was confused since I ordered a fritura with carnita and chicken, but I said sure that's fine. I had to wait like 20 minutes for the chicken to fry which doesn't make sense because if you have to fry the chicken anyways why not add one more. While waiting I also over heard another customer asking for chicken and the guy saying she had to wait 20 minutes for them to fry it. After all this and patiently waiting I grab my bag and go. When I open my order at home I see they got my order wrong. Instead of the normal chicken that comes with fritura they gave me fried chicken and no carnitas and because I had to wait for so long the sandwiches I ordered where already cold. Very disappointed ?

Great deals, nice employees, and the best chicharon and fried chicken in all of Boston.

They got the best rotisserie chicken hands down especially how they season it. Their chicharron, the chofan, the yellow rice, the carnitas.... everything is top notch over hereFood: 5/5

I posted, recently a negative review and I want now to update on my review. Owner reach out to me to apologize for the negative experience I had at their business, this speaks very highly of how they do care about the customer and their business.Clara, it was a pleasure speaking with you and I appreciate that you took the time to acknowledge my experience, I will definitely visit your business again