Boone Saloon

My recent visit to the Saloon was an absolute disaster, leaving me with a bitter taste in my mouth and a strong desire to warn others about the horrendous service I encountered. The entire experience was marred by incompetence and a complete lack of professionalism. From the moment I walked in, it was evident that customer service was not a priority at the Bar. The bartender seemed more interested in chatting amongst themselves than attending to patrons. Despite multiple attempts to get their attention, I was met with indifference and had to wait an unreasonable amount of time just to place a simple drink order. When my drink finally arrived, it was poorly made and tasted nothing like what I had ordered. The bartender's lack of attention to detail and disregard for quality was apparent. It was clear that they lacked the necessary skills and knowledge to craft a decent cocktail. To make matters worse, the staff seemed disorganized and overwhelmed. It was difficult to even find a server to take a food order. When I finally managed to flag down a server, they were rude and uninterested in providing any assistance. It seemed as if they were doing me a favor by allowing me to order. The food arrived much later than expected, and to my dismay, it was cold and unappetizing. The overall atmosphere of the bar was also disappointing. The music was far too loud, making it impossible to hold a conversation. The seating arrangements were cramped and uncomfortable, leaving little space to move around. It was clear that they prioritized cramming in as many customers as possible, rather than providing a pleasant and enjoyable experience. The prices here were also unreasonable considering the poor quality of service and products. It felt like a complete rip-off, and I left feeling cheated and unsatisfied with the value for my money. In conclusion, the Boone saloon is a prime example of what not to do when it comes to customer service. The lack of attentiveness, subpar drinks and food, and overall disorganized and unpleasant atmosphere make it a place to avoid at all costs. Save yourself the disappointment and frustration by seeking out a bar that values its customers and strives for excellence.This bar is simply not worth your time or money.

This is the kind of place where locals hang out. It’s totally underrated by the tourists. When there are lines at all the other Boone restaurants, we hit the Boone Saloon because for some reason the tourists just go to all the same places. The food is much better than your usual pub food and there is plenty of indoor seating and a nice deck, specially for people watching during First Fridays. A Boone institution.

Vibe is really awesome and it's the perfect location for a college. Right by the Appalachian State campus so if you're there to catch a game or just visiting make sure to stop here. Prices are extremely reasonable for food and beer. The seasoning on the pulled pork sandwiches really what sold me. Was not expecting something so good! Solid beer selection available as well as spirits.

If Saloon is good at one thing, it’s charging more to your card people tipping themselves out. This is the second time I’ve had a problem with saloon and I’ll be honest, take your business somewhere else because it’s not worth it here. Tapp room honestly is a great spot during the day and at night when bands perform it’s actually quite chill. Explanation: The bartender on April 8, 2023 was very rude to myself and my friends. I had a moment where I cried and he tried to get us kicked out then proceed to say “Shoo away now, this is my money time”. Lol so respectfully my friends and I gave him a $0 tip. Upon checking our bank statements I see he graciously tipped himself $10. Good thing I always take pictures of my receipts!

Maybe I should come back when there's a show or something. It just seemed dead in there. The male waiter seemed depressed and burnt out. Just had a beer so I can't review the food. Its in the heart of historic Boone and I didn't have much time to stay. Let's hope it was just a bad day. ill give them another chance next time and do a more independent review.