Pizza Hut - Bolton

Visited Pizza Hut, which we haven't been to since the pandemic, but won't be going to again. It was just a total rip off and Pizza Hut are cashing in. Me and my husband usually share a large pizza half and half, but were told that they weren't doing that anymore!!!!! so we had to have an individual one each instead, which were dearer. The salad bar was closed, which I understood that individuals couldn't crowd around the salad bar. We were offered a green salad which consisted of a very small bowl of a couple of lettuce leaves, a little shredded carrot and a couple of cherry tomatoes!!!!! If you wanted more salad you had to pay £1 for exactly the same again. Surely they could keep the salad bar open and the waitress gets you what you require. Plenty of places are doing this. The waitress was lovely, but sorry Pizza Hut I understand times are hard, but I won't be paying more money out for less food.

Had not been to our local Pizza Hut yet this year as it seemed to be closed for a long time (after others had reopened even). But we went last night and found it to be really good. The server seeing to us, Kelly, was very friendly and helpful. The food was all good as well. Everything we ordered we had not had before so it was all a pleasant surprise. The restaurant is nicely spaced out too for distancing from other diners. We both had flatbread pizzas these were from a lower calorie option on the menu so wasn’t sure how they would be, but were really nice and tasty, plus a little bit of a smaller portion so you don’t feel too bloated having wolfed an entire pizza. The new cheesecake for dessert was also really good. Would definitely be having it next time we go!

Table booking didn't work. Turned up, had to wait about 50 minutes for a table. You need to place your order on a diabolical app that took ages. They forgot a pizza and side had to be reminded and do it from scratch so we didn't eat as a family. Some things ordered were not available but no apologies, just didn't turn up. No mayo, incredible. Having ordered 2 garlic breads, 1 turned up and, when I chased, the woman by the cash desk said they didn't have any garlic bread. Another challenge and it turned up 10 minutes later. Not enough staff, some staff good, others ineffective. Felt like there weren't enough to deal with a full restaurant. The food, when it actually turned up, wasn't bad at all. However, it will be back to takeaway Dominoes and no return visit despite eat out to help out. I'll help someone else out next week and the week after. This isn't just a Coronavirus problem I noticed last year in a different branch that things were going rapidly downhill when they switched from table service to pay at the counter and staff numbers were noticeably fewer. Penny pinching gone badly wrong. No wonder they are under threat of complete corporate insolvency. No wonder some staff look distinctly unhappy to be there.

Ordered for a change not been for 7+ years. Now I know why all pizzas where burnt and cold both sides cold and burnt. No garlic bread for kids.. never again a dear order for inedible food, tried putting our own jalpenos and garlic sauce on still went in bin.. ville cheap cheddar dry cheese NOT mozzarella.. no taste

For the first time in a long time, decided to go for a pizza and mistakenly chose Pizza Hut. Oh how the mighty have fallen; for a great many years as a brand it has been one of the giants, alas no more. There is no more table service; one now chooses from the menu and pays before one tries! A great feat of trickery to pocket your cash before you eat their trash! The garlic bread was more garlic dread (with extra grease). The chicken wings were deep fried sins, also plentifully greasy. A meat feast? More like a meat fast, £11 for 9 inches of little worth. And the Chicken flatbread should be renamed chicken tat bread! Anyway I think you all get the idea, to top it all the restaurant was absolutely freezing and I’ve never seen so many people eating with their coats on! Even our complaint was brushed off as indeed has the quantity of toppings on the pizzas. Next time it’s Frankie and Benny’s, at least there you get a better quality of over priced junk food. Last but not least, how long has this mouldy lolly been sat there!